Refund policy

Do you want to return? If you are not satisfied with the product or it is damaged, please contact us. We always try to offer a suitable solution!

EU Consumer: For most items, you can cancel your purchase within 14 days of receiving the item. The withdrawal period expires 14 days after the day on which you physically receive the order. You must return or hand over the goods to us no later than 14 days after the day on which you communicate your decision to withdraw from the contract. You are on time if you return the goods before the period of 14 days has expired.

Business (B2B) or NON EU Consumer: Then you do not have a right of return as described above.

WHAT CAN BE RETURNED?
Only complete wallpaper orders can be returned, no loose or leftover roll. The items must be returned in the original packaging and undamaged.

WHAT CANNOT BE RETURNED?

Parts of wallpaper orders
i.v. Color baths cannot be returned with loose/leftover rolls.

Wallpaper on cut
per panel. per set or per meter (m1)

Custom wallpaper (mural M2)
Produced based on your wall dimensions.

Wallpaper that is produced to order
Coordonne, Iksel, Kelly Wearstler, Mind the Gap.

Products on cut
Fabric per meter (m1)

Custom products
Produced based on your dimensions & wishes; including acoustic panels, rugs, cushions

Bought products on sale

Samples and visualization
This is a service and therefore cannot be returned.

Are you in doubt? Please contact us!

RETURNS COSTS & LIABILITY
The costs and risk of returning are for the consumer. The consumer can use a carrier of his choice or deliver the order to our location.

After receipt and inspection of items, a refund will be made within 10 working days.