Shipping policy

Do you ship to international, like the USA and Canada?

Yes, we ship international with UPS! If your country isn't visable at the check out send us an email for a quotation.
Arte/Omexco/Moooi products are only sold in the EER.

Do import fees apply? (OUTSIDE EU)

Orders outside the EU are shipped DAP (Delivered at Place).
Import fees are charged to the buyer by the courier (UPS). These are collected by the courier if applicable.

How does that work for your country?
*No rights can be derived from the information below - buyer is responsible to control the rules in the country of destination

Wallpaper examples (Doesn't applies to other product categories)
AUS | <1000 AUD   | >1000 AUD 15% import fees (Tax & GST)+ 93 AUD Entry Fee (195 AUD Entry Fee >10.000 AUD) + brokerage charges
CAN | 5 till 15% import fees (HST or GST + PST) + +/- 25 CAD brokerage charges
CH | <300 CHF 0% Tax is waived (per person per day) | >300 CHF 7,7% (Tax) + brokerage charges
NZ | <1000 NZ - 0% Duty is waived  | >1000 NZ +/- 15% import fees (Tax & GST)
UK | 21% Tax + 13 GBP brokerage charges
USA | <2500 USD - 0% Duty is waived - Order value >2500 USD rate of 3% import fees | Textiles 0% till 250 USD.

What is the delivery time when ordering?

The delivery time is stated with the product, keep in mind that it also depands on your shipment choise (Expedited, Saver, Express).
It is possible that a color reference is not in stock, in this case you will always be informed by us.

What is the delivery time of samples?

Samples have an average delivery time of 5 to 15 working days.
The indicated delivery time for a product does not apply to samples.

What are the shipping costs?

Wallpaper orders within the Netherlands, Belgium, Germany and Austria are shipped for free above 99 euro!
The shipping costs for foreign countries are calculated at checkout. Seamless material is always custom price.

Can I track my package?

Yes, we send you a tracking code once your package is on his way.