Shipment & Delivery times
On this page you will find all information about shipment and delivery times.
For orders in the Netherlands & Belgium
We will send your order with DHL or UPS for delivery on the next working day.
If you want a faster service you can choose;
UPS Express | Next working day before 12:00 noon
Sample orders are delivered with DHL as standard.
For orders in Germany & Austria
We will send your order with DHL or UPS for delivery in 1 to 2 working days.
If you want a faster service you can choose;
UPS Saver | Next working day before 5:00 PM
UPS Express | Next working day before 12:00 noon
We ship worldwide with UPS, is your country not listed? Please contact our customer service.
*We only ship Arte/MOOOI/Omexco products within the EER.
For orders in Europe;
UPS Standard | 1 to 2 working days
UPS Saver | next working day before 5:00 PM
UPS Express | next working day before 12:00 noon
For orders in USA;
UPS Expedited | delivery in 4 to 5 working days before 5:00 PM
UPS Saver | delivery in 2 working days before 5:00 PM
UPS Express | delivery in 2 working days before 12:00
For orders in Asia;
UPS Expedited | delivery in 5 to 6 working days before 5:00 PM
UPS Saver | delivery in 2 to 4 working days before 5:00 PM
UPS Express | delivery in 2 to 4 working days before 12:00
For orders Worldwide;
UPS Expedited delivery in 6 to 7 business days before 5:00 PM
UPS Saver | delivery in 3 to 5 working days before 5:00 PM
UPS Express | delivery in 3 to 5 working days before 12:00
The indicative delivery times are stated for each product. The precise delivery time partly depends on the chosen delivery method. We can supply most items from stock from the distribution centers of our suppliers. If an item is not in stock, we will contact you immediately.
Orders International
The transition time of UPS Saver is included as standard in the indicated delivery time. If you choose 'Expedited' the delivery time will be extended.
Delivery time Samples
The standard delivery time for samples is 5 to 15 working days. We can ship most samples within 5 to 7 working days. Custom wallpaper samples take a little longer on average.
We ship orders over 99 euros for FREE in the Netherlands, Belgium, Germany and Austria. For other countries, the shipping costs are calculated immediately in the check out after entering the delivery address.
*Exceptions - for Seamless Textile (Daisy James) | shipping costs are always charged (outside the Netherlands), we will contact you for this.
Do Import Fees Applied? (Outside Europe)
Orders outside the EU are shipped DAP (Delivered at Place).
Import fees are charged to the buyer by the courier (UPS). These are collected by the courier if applicable.
How does that work for your country?
*No rights can be derived from the information below - buyer is responsible to control the rules in the country of destination
Wallpaper examples (Doesn't applies to other product categories)
AUS | <1000 AUD | >1000 AUD 15% import fees (Tax & GST)+ 93 AUD Entry Fee (195 AUD Entry Fee >10.000 AUD) + brokerage charges
CAN | 5 till 15% import fees (HST or GST + PST) + +/- 25 CAD brokerage charges
CH | <150 CHF 0% Tax is waived (per person per day) | >150 CHF 8,1% (Tax) + brokerage charges
NZ | <1000 NZ - 0% Duty is waived | >1000 NZ +/- 15% import fees (Tax & GST)
UK | 20% Tax + 13 GBP brokerage charges
USA | <2500 USD - 0% Duty is waived - Order value >2500 USD rate of 3% import fees | Textiles 0% till 250 USD.
*Currently, America levies import fees on all goods from the EU. Check for yourself what the current situation is around import tariffs from the EU to the US.