How can we help you?
FAQ

FAQ

How many rolls of wallpaper do I need?


Each product has a tab with 'specifications'. Here you will find the properties of the wallpaper. Below these specifications is the calculator. Enter the correct information here to calculate how many rolls you need.

Pay attention! Use the ROLE calculator.

*no rights can be derived from the result of the calculator. The calculator can only calculate a single wall and does not take into account doors, windows, etc.

How many meters of wallpaper do I need?


Each product has a tab with 'specifications'. Here you will find the properties of the wallpaper. Below these specifications is the calculator. Enter the correct data here to calculate how many meters you need. This wallpaper is sold per linear meter at the indicated width.

Pay attention! Use the calculator PER METER .

*no rights can be derived from the result of the calculator. The calculator can only calculate a single wall and does not take into account doors, windows, etc.

To order

I want to order custom wallpaper, how does that work?


- Select the right color of the wallpaper
- Select (if applicable) the desired material
- Measure the width and height of wall
- Add 7 cm in both height and width (cutting margin)
- Enter the measurements (cm)
- The number of m2 and the price is automatically calculated based on the lane width
- Press 'shopping cart' and go through the ordering process

After completing your order, we will contact you and you will receive a visual.
After visual approval, your wallpaper will be custom printed.

Need help We are happy to help you! +318522220800

I want to order samples, how does that work?

Your shopping cart for samples is located at the bottom right of your screen (SAMPLES).
The product has a button 'Order sample'.

- First select the correct color and press 'order sample'.
- The sample appears in your sample shopping cart at the bottom right of your screen.

First select all samples (max 4), before pressing order.

What is the delivery time?


The delivery time stated at the top of the product.
If the wallpaper is not in stock immediately, you will receive a message from us.
On average, a delivery takes between 3 to 10 working days, custom wallpaper from 10 to 15 working days.

For wallpaper samples, an average delivery time of between 5 and 15 working days applies.

What are the prices shown?


The prices shown are consumer prices, including 21% VAT.

The price is based on:
- role
- panel
- set
- meter
- m2

This is always stated with the product. If no price is stated, the price is on request.

How can I pay?


You can easily pay with us with the following payment methods:

iDeal The Netherlands
MasterCard Worldwide
VISA Worldwide
Sofort Banking Europe
Giropay Germany
Bancontact Belgium
SEPA bank transfer (Note! Order will only be processed after payment has been received Worldwide

I ordered

How can I change my order?

Did you order the wrong product, or the wrong color? Please contact us as soon as possible, so that we can change your order. Contact us by email. Include your order number and all necessary information regarding your change..

What is the status of my order?

If we have a track & trace available, you will receive it by email.
Questions about your order Call us +31(0)85 2222 080 or send us an email with your order number..

Where can I find my invoice?

After completion you can download it immediately, or later from the confirmation email you received.
Click on 'VIEW MY INVOICE'.


Your invoice will be downloaded in PDF.

My package is damaged on delivery, what to do?

That's very annoying! Take pictures of the delivery and check if the wallpaper is damaged. If this is the case, please contact us directly, DO NOT process the wallpaper..

Installation

I (or a third party) will be wallpapering myself, what about warranty?


How you or a third party treat the product determines the end result. In the event of a disappointing end result, this is never covered by the product warranty. Please consider this in advance and discuss this with your specialist. Check the product immediately upon arrival. If you or the wallpaper notice problems with the wallpaper after the first run, stop immediately. Please contact us.

With further processing of the product, no warranty can be claimed if the end result is not satisfactory. The wallpaper must guarantee the correct processing and the resulting end result.

I'm wallpapering, am I doing it right?

If in doubt while installing the wallpaper, never go any further. Please contact us so we can assist you further. The easiest is if you give us a call +31852222080

Get in touch

Do you have a question about wallpaper or your order??