Ordering and paying from the US

- Add the wallpaper, fabric or samples you want to your cart.
- Check out as a guest or sign in to your account.
- Enter your US shipping address.
- Pick a payment method and confirm the order.

As soon as your payment goes through, an order confirmation lands in your inbox.

For about 95% of our products, the stock shown on the site is accurate. Now and then a single colorway turns out to be unavailable after all; if that happens, we reach out right away to go over your options.

That depends on the type of product and on whether we have already shipped it. Sign in to your account to see where it stands, and contact us for any change you want to make.

Yes, as store credit of up to €30, converted to dollars at checkout. Once your samples have shipped, a personal discount code arrives by email for what you paid on up to six samples, and one click on the button in that email puts it in your cart. Redeem it once within 30 days on an order of €99 or more (also converted to dollars). It can't be combined with other discounts, doesn't cover shipping and has no cash value. Ask us for a quote instead and we take the credit off for you. How ordering wallpaper samples works.

Designer wallpaper on a roll usually costs $180 to $300 per roll with us, which works out at roughly $3 to $6 per square foot. Murals, made-to-measure wallpaper and natural materials such as grasscloth, linen and silk cost more.

Your total is in dollars and already includes import duties and taxes, so nothing extra is charged at delivery. Orders of $399 and up ship free. The wallpaper calculator on every product page works out how many rolls you need, so you never order more than necessary.

Yes. For larger projects, made-to-measure wallpaper or questions about how many rolls you need, email us your plans along with your wall measurements in feet and inches. You will have a proposal from us within 1 to 2 business days. We do not install in the US; a local paperhanger hangs the wallpaper for you.

Yes, by phone or email. Tell us which designs you are considering and we will help you weigh up colors and materials. Our studio in Montfoort, the Netherlands, is open by appointment on weekdays if you are ever in the area. Contact us.

US orders are priced and charged in dollars. At checkout you can pay with:

- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay

Import duties and taxes are already part of the US price, so nothing extra is due when your package arrives.

Yes. When you shop from the US, you see prices in dollars and you pay in dollars, with import duties and taxes built in. European VAT does not apply to US orders.

Once we have accepted and received your return, we send the refund within 10 days, through the payment method you chose at checkout.

Every order comes with an invoice you can save as a PDF: use the link in your order confirmation, or sign in and open My Orders in your account. It stays available there whenever you need a copy.

No. We generate the invoice automatically from what you fill in at checkout, so review your name, company name and billing address carefully before you place the order. Those details cannot be edited once the order is in.

No. Duties and taxes are included in our US prices, so there is no separate bill from customs when the delivery arrives. European VAT is not charged on US orders, and you do not need a VAT number.

No. Payment is taken at checkout, and we start processing your order once it has gone through.

We do not offer payment after delivery.