Shipment & Delivery times

On this page you will find all information about shipment and delivery times.

Shipment methods NL/BE/DE/AT (UPS & DHL)
For orders in the Netherlands & Belgium

We will send your order with DHL or UPS for delivery on the next working day.
If you want a faster service you can choose;

  • UPS Express | Next working day before 12:00 noon

Sample orders are delivered with DHL as standard.

For orders in Germany & Austria

We will send your order with DHL or UPS for delivery in 1 to 2 working days.
If you want a faster service you can choose;

  • UPS Saver | Next working day before 5:00 PM
  • UPS Express | Next working day before 12:00 noon
Shipment Methods International (UPS)

We ship worldwide with UPS, is your country not listed? Please contact our customer service.
*We only ship Arte/MOOOI/Omexco products within the EER.

For orders in Europe;

  • UPS Standard | 1 to 2 working days

  • UPS Saver | next working day before 5:00 PM

  • UPS Express | next working day before 12:00 noon

For orders in USA;

  • UPS Expedited | delivery in 4 to 5 working days before 5:00 PM

  • UPS Saver | delivery in 2 working days before 5:00 PM

  • UPS Express | delivery in 2 working days before 12:00

For orders in Asia;

  • UPS Expedited | delivery in 5 to 6 working days before 5:00 PM

  • UPS Saver | delivery in 2 to 4 working days before 5:00 PM

  • UPS Express | delivery in 2 to 4 working days before 12:00

For orders Worldwide;

  • UPS Expedited delivery in 6 to 7 business days before 5:00 PM

  • UPS Saver | delivery in 3 to 5 working days before 5:00 PM

  • UPS Express | delivery in 3 to 5 working days before 12:00

Delivery times

The indicative delivery times are stated for each product. The precise delivery time partly depends on the chosen delivery method. We can supply most items from stock from the distribution centers of our suppliers. If an item is not in stock, we will contact you immediately.

Orders International

The transition time of UPS Saver is included as standard in the indicated delivery time. If you choose 'Expedited' the delivery time will be extended.

Delivery time Samples

The standard delivery time for samples is 5 to 15 working days. We can ship most samples within 5 to 7 working days. Custom wallpaper samples take a little longer on average.

Postage costs

We ship orders over 99 euros for FREE in the Netherlands, Belgium, Germany and Austria. For other countries, the shipping costs are calculated immediately in the check out after entering the delivery address.

*Exceptions - for Seamless Vinyl or rugs above 250 cm (width size) shipping costs are always charged (outside the Netherlands), we will contact you for this.

Import fees (Outside EU)

All our orders to countries outside the EU are sent 'Delivered at Place (DAP)'. Any import fees will be charged to the buyer and collected by UPS. We are not a party to this transaction.

WALLPAPER IMPORT FEES

No rights can be derived from this information, it only serves as an indication for wallpaper.

Australia

FREE <1000 AUD | >1000 AUD 15% import fees (Tax & GST) + 93 AUD Entry Fee (195 AUD Entry Fee >10,000 AUD) + brokerage charges

Canada

5 till 15% import fees (HST or GST + PST) + +/- 25 CAD brokerage charges

New Zealand

FREE <1000 NZ - 0% Duty is waived | >1000 NZ +/- 15% import fees (Tax & GST)

United Kingdom

21% Tax + (+/-) 13 GBP brokerage charges

United States

FREE <2500 USD - 0% Duty is waived - Order value >2500 USD rate or 3% import fees | Textiles 0% up to 250 USD.

Switzerland

FREE <300 CHF 0% Tax is waived (per person per day) | >300 CHF 7.7% (Tax) + brokerage charges. 5 to 15% import fees (HST or GST + PST) + brokerage charges

Different rates apply for other product categories, please check this in your country of origin before ordering.